Customer Support
Get help with installation, licenses, downloads, updates, and account access.
Use the support portal when you need help tied to your order, product license, download access, site activation, update access, or customer account. If you are still setting up, the documentation center has step-by-step product guides.
Installation help
Get guidance for uploading plugin ZIP files, activating plugins in WordPress, and confirming product settings are available.
Licensing help
Resolve license-key, site activation, domain, and customer portal access questions.
Downloads and updates
Find product downloads, update access, release guidance, and troubleshooting steps for stale or missing downloads.
Account access
Use support when portal claim links, login, password reset, or purchase ownership need attention.
Support tickets
Submit a ticket from the customer portal so support can connect your request to the correct order, license, and product.
Before contacting support
Include the product name, website URL, WordPress version, license status, and the exact error or screenshot when possible.